Last updated: June 19, 2026

Privacy Policy

RIADFLOW AI provides reservation software for riads, maisons d'hotes, boutique hotels, villas, and hospitality teams in Morocco. This policy explains how we handle information submitted through our landing page, demo requests, client backoffice, and AI reservation assistant.

Information We Collect

• Contact details submitted by property owners or managers, such as name, email, phone, property name, and city.
• Guest reservation details captured by the assistant, such as requested dates, room or restaurant interest, party size, contact details, and notes.
• Operational data inside the backoffice, including rooms, reservations, widget settings, and usage metrics.

How We Use Information

We use information to operate the RIADFLOW AI service, respond to demo requests, help hospitality teams manage reservations, improve multilingual guest workflows, and protect the platform from abuse.

Keywords and Product Scope

RIADFLOW AI supports workflows such as logiciel reservation riad, assistant IA reservation riad, gestion reservation maison d'hotes, hotel booking assistant Morocco, and WhatsApp reservation assistant style follow-up.

Data Sharing

We do not sell client or guest data. We may use trusted infrastructure providers for hosting, email delivery, analytics, security, and AI processing where needed to provide the service.

Security

We use tenant-scoped access controls and production security practices to separate each property's operational data. No internet service can be guaranteed perfectly secure, but we work to reduce risk and monitor the platform.

Contact

For privacy requests, contact admin@riadflow.com.